Gustavo Franko
Note: Make sure you’re clear on whether you are being given information or advice when speaking to these companies.
You should not be pressured into buying a policy when they are giving information or answering your questions and if you are being advised, they need to do a full check on your financial and medical status with your insurance need before they can suggest policies to you.
How to complain about your insurance provider:
The insurance has a very bad reputation when it comes to customer service. Some providers can be good to some and very unfair to others.
Some of the common problems might include; claims not being paid on time, exclusions being hidden in very small print, claims not being paid out on time among many others.
It is worth calling your provider first but if not…
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